Privacy Policy
Effective Date: 21 January 2025
Last Updated: 4 August 2026
1. Introduction
Brave Minds is an independent Ukrainian non-governmental organisation dedicated to supporting the mental health and wellbeing of firefighters, rescuers, and emergency responders.
We are committed to protecting your privacy and ensuring that your personal information is handled lawfully, fairly, securely, and transparently.
This Privacy Policy explains how we collect, use, store and protect your information when you use our website, contact us, or access our services.
2. Data Controller
Brave Minds - Registered NGO 46295700
Registered Office:
6 Olimpiiska Street, Apt. 121
Brovary
Kyiv Oblast 07400
Ukraine
Email:
3. Information We Collect
Depending on how you interact with Brave Minds, we may collect:
Personal Information
Name
Email address
Telephone number
Organisation
Country
Therapy Enquiries
If you request support, we may collect:
Contact details
Preferred communication method
Information relevant to arranging therapy
Special Category Data
If you become a therapy client, we may process information relating to:
Mental health
Wellbeing
Psychological assessments
Therapy session notes
This information is treated with the highest level of confidentiality.
4. How We Use Your Information
We use your information to:
Respond to enquiries
Arrange therapy appointments
Deliver psychological support
Improve our services
Manage donations
Provide programme updates (where requested)
Meet legal and regulatory obligations
We never sell your personal information.
5. Legal Basis for Processing
We process personal information on one or more of the following legal bases:
Your consent
Performance of a contract or service
Legitimate organisational interests
Compliance with legal obligations
Protection of vital interests
Where health information is processed, this is done with your explicit consent or where permitted under applicable law.
6. Confidentiality
Confidentiality is central to Brave Minds.
Therapy sessions are confidential.
Information shared during therapy will not be disclosed without your consent unless there is a legal obligation or an immediate risk of serious harm to yourself or another person.
7. Storage and Security
We use secure systems to protect your information.
This includes:
Encrypted communications where appropriate
Password-protected systems
Secure cloud storage
GDPR-compliant software for clinical records
Access restricted to authorised personnel only
Our psychologists and staff are required to maintain strict confidentiality.
8. Data Retention
We retain personal information only for as long as necessary.
Retention periods vary depending on:
The type of information
Legal requirements
Clinical best practice
Funding and reporting obligations
When information is no longer required, it is securely deleted or anonymised.
9. Sharing Information
We only share information when necessary.
This may include:
Qualified psychologists delivering Brave Minds services
Secure technology providers
Professional advisers
Legal authorities where required by law
We never sell personal information to third parties.
10. Research and Service Improvement
Brave Minds aims to improve mental health support for emergency responders in Ukraine and internationally.
Where anonymised information is used for research, evaluation or service improvement:
Individuals cannot be identified.
No personal information is published.
Appropriate ethical standards are followed.
Participation in research is voluntary where identifiable information would be required.
11. Your Rights
Subject to applicable law, you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Withdraw consent
Object to certain processing
Request a copy of your personal data
Requests should be sent to:
12. Cookies
Our website may use cookies to:
Improve website functionality
Understand website usage
Improve user experience
You can control cookies through your browser settings.
13. Children's Privacy
Our services are intended for adults.
Where support is provided to individuals under the age of 18, appropriate parental or legal consent procedures will be followed where required by law.
14. International Data Transfers
Where information is processed outside Ukraine, Brave Minds will ensure appropriate safeguards are in place to protect personal information in accordance with applicable data protection legislation.
15. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
16. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Brave Minds
6 Olimpiiska Street, Apt. 121
Brovary
Kyiv Oblast 07400
Ukraine
Email: info@bravemindsua.org
Website: www.bravemindsua.org